We spend about 60% of our time in conversations. How we talk, listen and respond in those conversations is the foundation for the relationships we build.  Conversations are simple but they’re not easy. We all struggle with such questions as:

• How do I build trust?

• How do I get people to understand me?

• Why don’t people do what I want them to do?

• How do I deal with difficult people?

• How do I give bad news to someone?

• How do I repair a damaged relationship?

 Over time, we all fall into patterns.  Without realizing it, we have the same conversations over and over. If we want to build relationships, we have to change those old conversations.

In this practical workshop, we’ll discuss and practice such areas as…

• 3 Ways information is transmitted in conversations

• 4 Elements of trust

• 5 Barriers to communication

• 3 Active listening skills to insure understanding

• 6 Signals of doubt, concern, and resistance

• 2 Skills to deal with doubt, concern, and resistance

• 4 Elements of a feedback statement that encourages action

Topics will include:

• Key Concepts of effective communications

• What happens during a conversation

• Building trust to build relationships

• Barriers to great conversations

• Recognizing and dealing with concerns and doubts

• Giving effective feedback

• Acknowledging contributions and strengths

When:              TBD

Where:            TBD

Time:               9:00 AM – 4:00 PM

Questions:      Email us at info@creativeleaders.net

For upcoming workshops in the greater Hartford area,

and pricing information, contact us at

  info@creativleaders.net